Spa etiquette

• Please arrive 15 minutes in advance of your appointment to allow for checking in / changing time.
• In case of late arrival, please note that your appointment time may be reduced slightly out of consideration for other spa users.
• Please advise your therapist in advance of any health problems or if you are pregnant as certain treatments may not be suitable.
• Should you wish to cancel your appointment, please advise us at least 24 hours in advance otherwise we may be obliged to charge you for your treatment.
• The purchase of a treatment or a Spa Day is non-transferable, nonexchangeable and non refundable.
• All treatment durations are approximate.
• Access to the Spa is only permitted to those over 18 years of age.